Crisp vs Super Speedy Chat
Want faster results? Try Super Speedy Chat on your store.
Get Super Speedy Chat →Comparing Crisp with Super Speedy Chat? This page breaks down the key differences and similarities so you can find the best fit for your WordPress or WooCommerce store.
Overview of Crisp
Crisp is a customer messaging SaaS platform that includes live chat, a shared inbox, chatbots, a knowledge base, and email campaigns. It targets small and mid-sized businesses and offers a free tier with limited features, scaling through paid plans based on agent count and feature access.
How Super Speedy Chat differs from Crisp
All plugins from Super Speedy Plugins share a SQL-first architecture and an uncompromising focus on performance — and Super Speedy Chat is no different. Here is what sets it apart:
Real-time live chat for WordPress — without the SaaS price tag, the third-party scripts, or your customer data on someone else’s servers.
- A lightweight bubble lets visitors message you instantly
- Reply from wp-admin or straight from Discord
- Optional AI auto-reply and email fallback so you never miss a lead
- Fully self-hosted, blazing fast, no per-seat fees, no monthly bill, no bloat
Crisp is a multi-channel customer communication platform hosted on Crisp's cloud — you manage conversations in their interface and your visitor data is stored on their servers. Super Speedy Chat is a focused, self-hosted WordPress live chat plugin that routes conversations directly to your WordPress admin or, via Discord integration, to a channel your team already uses — without sending visitor data to a third-party server.
How to choose between Crisp and Super Speedy Chat?
Crisp is a strong multi-channel communication tool, but if self-hosted simplicity and privacy are priorities — or if Discord is already your team's hub — Super Speedy Chat is the leaner, faster alternative. A free trial is available.
Super Speedy Chat Knowledge Base
View full Knowledge Base →- Backing Up and Migrating Chat Data
- Privacy and Data Handling
- Showing or Hiding the Chat on Specific Pages
- Troubleshooting and FAQ
- Developer Guide: Hooks and Building Channel Add-ons
- Discord Companion Bot: Running It in Production
- REST API Reference
- Super Speedy Chat — Architecture Overview
- Widget Styling Reference (Custom CSS)
Super Speedy Chat compared versus other products
What's new in Super Speedy Chat?
1.10 (11th June 2026)
- Fixed a bug where settings fields could be saved as 0 instead of their correct defaults on a fresh install.
1.09 (5th June 2026)
- The "Require login to chat" setting is now actually enforced. Previously the checkbox existed but had no effect; now, when enabled, all visitor endpoints (session/send/poll/email/auto-reply) return 401 for anonymous visitors, and the chat widget replaces the message input with a log in / create account invitation. Conversations from logged-in users are linked to their account as before.
- With Require Login enabled, chat requests route through the standard REST API instead of the Ultra Ajax fast path (mu-plugin updated to 1.2.0), since they need real WordPress authentication. Anonymous-friendly sites are unaffected.
- Added `SSC_Settings::flush_cache()` for re-reading options mid-request.
- The widget footer link no longer claims the plugin is free ("Powered by Super Speedy Chat").
- New regression test: tests/test-require-login.php.
Want faster results? Try Super Speedy Chat on your store.
Get Super Speedy Chat →