Super Speedy Chat Quick Start Guide

April 1, 2026

Get Super Speedy Chat running on your WordPress site in under five minutes. This guide walks you through installation, sending your first test message, and knowing where to find the key settings.

1. Install and Activate

  1. Download the plugin .zip from your account on dev.superspeedyplugins.com.
  2. In wp-admin, go to Plugins > Add New > Upload Plugin.
  3. Choose the .zip file and click Install Now.
  4. Click Activate.

On activation, two things happen automatically:

  • The database tables for storing conversations and messages are created.
  • An mu-plugin (ssc-fast-ajax.php) is installed to wp-content/mu-plugins/. This handles chat polling with minimal overhead — bypassing the full WordPress stack — so responses are ultra-fast. No configuration needed.

2. Verify the Chat Bubble

  1. Open your site’s front end in a browser (not wp-admin).
  2. You should see a chat bubble in the bottom-right corner of the page.
  3. If the bubble does not appear, go to Super Speedy Plugins > Super Speedy Chat in wp-admin, open the General tab, and confirm “Enable Chat” is checked.

3. Send a Test Message

  1. Open your site in a separate browser or an incognito/private window (so you are not logged in as admin).
  2. Click the chat bubble.
  3. You will see the welcome message (“Hi! How can we help you today?” by default).
  4. Type a test message and hit send.

4. View the Conversation in wp-admin

  1. Go back to your wp-admin browser.
  2. Navigate to Super Speedy Plugins > Super Speedy Chat. The Chats tab is shown by default.
  3. Your test conversation should appear in the list. If you don’t see it yet, wait a moment — the admin panel polls for new conversations automatically.
  4. Click View to open the conversation.

5. Reply from wp-admin

  1. Inside the conversation view, type a reply in the message box and send it.
  2. Switch back to the other browser (the incognito/visitor window).
  3. The reply should appear in the chat bubble within a second or two.

That’s it — you have a working live chat. Visitor-to-admin, real-time, both directions.

6. Key Settings to Know About

All settings are under Super Speedy Plugins > Super Speedy Chat in wp-admin, organized into tabs:

TabWhat it controls
GeneralEnable/disable the chat bubble, toggle Ultra Ajax (the mu-plugin), set the welcome message.
Display NamesChoose whether admins appear under their own name or a shared name like “Support”.
BehaviourAdmin reply timeout and timeout action (e.g. show an email prompt or trigger an LLM auto-reply), poll intervals, notification sounds, max message length, require login.
EmailAdmin email notifications on new conversations, visitor email notifications when you reply while they are offline.
Canned ResponsesPre-written answers the LLM classifier can match against visitor questions.
LLM Auto-ReplyConnect an OpenAI or Anthropic API key so the plugin can auto-reply with the best-matching canned response when you are away.
DiscordBidirectional Discord integration — visitor messages appear as Discord threads, and Discord replies are relayed back to the chat.
StatusSystem info and diagnostics.

For advanced setup, see the other guides in the knowledge base:

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